+ 44 (0) 20 3117 1504 (24 hour answer phone)

Shipping Information

Total Value of Order UK
Europe North America
Far East
Middle East
Rest of World
Japan

Up to £10


£3.00 1st class


£5.50


£9.50


£13.50


Over £10 up to £30

£4.00 1st class
£7.50


£12.50


£15.50


Over £30 up to £75


£6.50 Recorded delivery


£10.50


£17.50


£20.50


Over £75 up to £120


£9.00 Recorded delivery

£15.50

£22.50


£23.50

Over £120 up to £165

£12.00 Special delivery

£28.50
£30.00

£32.00

Over £165 up to £350
£15.00 Special delivery

£30.00 £35.00 £38.00
Over £350 and upwards
**Free Shipping

*Subject to Quote *Subject to Quote *Subject to Quote

**Free Shipping
Free shipping is offered to our UK customers only on orders of a value over £350 with a UK delivery address.

*Subject to Quote
To obtain a quote for shipping charges please submit your online order and we will contact you with the final quote for your approval prior to charging your payment card (you may be contacted by a member of our team to provide payment card details to pay for the postal charge separately). If you wish to receive a quote for shipping charges before placing your order online please email us at boutique@orient-express.com detailing the delivery address and your order. 

Delivery Time
Goods will be normally dispatched within 10 working days on receipt of order (UK only). International orders would take 14 working days subject to availability.

Standard Delivery
All goods dispatched on Standard Delivery are sent via Royal Mail.

UK Deliveries
Orders up to the value of £30.00 will be sent using Royal Mail First Class post unless otherwise requested.
All orders over the value of £30.00 will be shipped using Recorded and Special Delivery service. Please note Special Delivery service is a 'signed for' service so someone will need to be able to receive the order at the delivery address, otherwise the order will be re-directed to the local postal office for collection.

Express Next Weekday Deliveries (UK only)
Express service is charged at £15.00 for shipping, orders must be placed before 12 noon on the previous working day of desired delivery date (weekdays). Express orders received on Friday will be delivered the next working day, unless otherwise requested.

Saturday Delivery (UK only)
Saturday delivery is charged at £40.00, orders must be placed before 12 noon for the next day Saturday delivery.

Gift Wrap Service
All items can be individually gift wrapped at a charge of £3.50 per item. Please see Gift Wrapping page for more details.

For more information on shipping please contact us at gifts@signatureboutique.com or call +44(0)20 3117 1504. Our office hours are Monday to Friday 9am to 5.00pm (24hr voicemail service if you wish to leave a message outside of office hours).

Christmas and New Year Postal Service 2012
UK;
Tuesday 18th December
Second Class and Recorded Signed For Order Before 1.00pm
Thursday 20th December First Class and Recorded Signed For Order Before 1.00pm
Friday 21st December Special Delivery Saturday Guaranteed Order Before 1.00pm
International Surface Mail;
Friday 28th September Africa, Asia, Australia, Caribbean, Central & South America, New Zealand Order Before 1.00pm
Tuesday 2nd October Far and Middle East (except Hong Kong and Singapore) Order Before 1.00pm
Tuesday 16th October Canada, Hong Kong, Singapore, South Africa, USA Order Before 1.00pm
Tuesday 6th November Eastern Europe, Cyprus, Greece, Iceland, Malta, Turkey Order Before 1.00pm
Tuesday 20th November Western Europe Order Before 1.00pm
International Airmail and International Signed For
Wednesday 5th December Asia, Australia, Far East (including Japan), New Zealand Order Before 1.00pm
Friday 7th December Africa, Caribbean, Central & South America, Middle East Order Before 1.00pm
Monday 10th December Eastern Europe, Canada and USA Order Before 1.00pm
Wednesday 12th December Western Europe Order Before 1.00pm

Christmas and New Year Postal Service
Please see the table above for our UK and overseas postal service for the Christmas and New Year. If you place an order after Friday 21st December our Mail Order Service and Warehouse will be operating end of year stockstakes, and your order will not be dispatched until after Monday 7th January when we resume normal hours and services. Apologies in advance for any inconvenience caused, and please contact our Mail Order Co-Ordinator here for further information.